Nothing like signing a recurring agreement with a client who pays up every month, like clockwork. Or is there? The retainer model is appealing for agencies because it’s good for cash flow, but there are traps you should be aware of.

Read our latest success story, featuring an agency that knows the importance of keeping those profit margins in check.

A steady stream of improvements is the name of the game. A bunch of tweaks and updates have been added and they will definitely make your lives easier.

Electronic mail is one of the greatest advancements in the history of mankind. But, is it the right means of communicating with clients in agency business? Probably not…

We’ve all experienced this scary phenomenon called ‘scope creep’. Is there a universal way to fight against it, or is it completely circumstantial? Here are some tips that may help you manage scope creep in the future.

A taxi-meter or a nice lump sum of cash to spend? What is best for your agency? Probably somewhere in the middle…or is it?

A definitive answer of whether you should hire freelancers or full-time employees will depend on the type of agency and its current financial situation.

Struggling to get more clients on board? We compiled a bunch of tips that might help you stay cash flow positive.

How do you convince creative folks to track their time regularly and accurately? As an agency owner, you’re going to have to get creative.

Probably 80% of agency profits come from 20% of their clients. Do you know which ones are the most profitable for your agency? How do you identify your most profitable clients?