Spreadsheets aren’t it anymore—at least not in the agency business. They’re old news, outdated, démodé, and worst of all: potentially holding back your business.

Teams all over the world still have to hire, whatever the weather. But when face-to-face contact goes out the window, how can managers make sure they’re optimizing the onboarding process?

Testimonials can be some of the most pervasive sales tactics around because they don’t come from sales reps or business owners; they come directly from satisfied clients, who have nothing to gain from the recommendation.

Affiliate marketing is set to see continued growth in 2020, with the industry as a whole projected to be worth around $8 billion by 2022. Find out the pros and cons of affiliate links.

Today, many people are acutely aware of their mental health and take measures to preserve it. As work life can be one of the primary stressors, employers are also taking note of their employees’ mental health and taking steps to avoid burnout.

Trust should be an inherent policy of your company. Employees should not have to earn it; they should be trusted from the get-go. But how can you achieve this when everyone’s working remotely?

Recruiting and hiring during a crisis can be tough. Talent is out there, though. So how do you go about recruiting talent on lockdown?

Agencies need to find new revenue streams in times of crisis. So the question becomes: should you offer your services up for free as an incentive for work down the road?

Progress reports are beneficial on long-term projects, but can be used for projects of any length and teams of any size. Here’s how and why you need to use them.

This is the perfect time for agencies to reassess their operations and convert some leads into clients. Sounds counterintuitive? Here’s how to nurture your sales pipeline during a crisis.