Frequently asked questions
No, there are no limits in Productive, you only pay for your employees and contractors that use it.
No, there’s no minimum for the number of users if you pay by credit card.
No, adding clients to Productive is free of charge. That means you can invite them to your projects and make communication easier and organized while also giving them the ability to check on the project’s progress in real-time.
Yes, you can add them, they’ll be able to collaborate with you and track time on projects. They’ll be charged the same price as employees.
We never store your credit card information. Actually, it never even passes through our servers. We use Stripe, one of the most popular payment processors in the world, to handle credit card payment.
We believe in giving back. That’s why we give free accounts to teachers and students. Non-profits and charities also get 50% off on all subscriptions. Contact us to learn more.
If you’d like to pay by wire transfer, this option is available for annual subscriptions. However, you need to place a minimum order of 10 user seats to pay by wire transfer. Send an email to firstname.lastname@example.org for more information.
Our support team (not robots) is at your disposal to answer any questions you might have. Contact them via the help bubble inside Productive or at email@example.com.