When we refer to “Productive”, we mean the entity that acts as the controller or processor of your information, as explained in more detail in the “Identifying the Data Controller and Processor” section below.
Information We Collect And Receive
How We Use Information
How We Share And Disclose Information
International Data Transfers Privacy Shield And Contractual Terms
Data Protection Officer
Identifying The Data Controller And Processor
Data Protection Authority
Productive may collect and receive Customer Data and other information and data (“Other Information”) in a variety of ways:
Generally, no one is under a statutory or contractual obligation to provide any Customer Data or Other Information (collectively, “Information”). However, certain Information is collected automatically and, if some Information, such as Organization setup details, is not provided, we may be unable to provide the Services.
Customer Data will be used by Productive in accordance with Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of Services functionality, and as required by applicable law. Productive is a processor of Customer Data and Customer is the controller. Customer may, for example, use the Services to grant and remove access to an Organization, assign roles and configure settings, access, modify, export, share and remove Customer Data and otherwise apply its policies to the Services.
Productive uses Other Information in furtherance of our legitimate interests in operating our Services, Websites and business. More specifically, Productive uses Other Information:
Productive will retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of Services functionality, and as required by applicable law. Depending on the Services plan,
Customer Data is retained as long as the Customer uses Services. Once the Customer cancels use of Services, Customer Data is retained for the period of 5 years after which is going to be permanently deleted. Customer may ask Productive to delete its Customer Data at any moment after canceling the use of Services by sending a request to firstname.lastname@example.org
This section describes how Productive may share and disclose Information. Customers determine their own policies and practices for the sharing and disclosure of Information, and Productive does not control how they or any other third parties choose to share or disclose Information.
Productive takes the security of data very seriously. Productive works hard to protect Other Information you provide from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Other Information we collect, process, and store, and the current state of technology. To learn more about current practices and policies regarding the security and confidentiality of the Services, please see our Security Practices. Given the nature of communications and information processing technology, Productive cannot guarantee that Information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others.
To the extent prohibited by applicable law, Productive does not allow the use of our Services and Websites by anyone younger than 16 years old. If you learn that anyone younger than 16 has unlawfully provided us with personal data, please contact us and we will take steps to delete such information.
Productive may transfer your Personal Data to countries other than the one in which you live. We deploy the following safeguards if Productive transfers Personal Data originating from the European Union to other countries not deemed adequate under applicable data protection law:
To communicate with our Data Protection Officer, Jan Varljen, please email to email@example.com.
Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, the Customer is the controller of Customer Data. In general, Productive is the processor of Customer Data and the controller of Other Information. The Productive entity that provides the Services is The Productive Company, Inc., a Delaware-based company. The Productive Company, Inc. is the controller of Other Information and a processor of Customer Data relating to Authorized Users who use Organizations established for Customers.
Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information. You can usually do this by contacting the Customer for additional access and assistance. To the extent that Productive’s processing of your Personal Data is subject to the General Data Protection Regulation, Productive relies on its legitimate interests, described above, to process your data. Productive may also process Other Information that constitutes your Personal Data for direct marketing purposes and you have a right to object to Productive’s use of your Personal Data for this purpose at any time.
Subject to applicable law, you also have the right to (i) restrict Productive’s use of Other Information that constitutes your Personal Data and (ii) lodge a complaint with your local data protection authority.
The Productive Company, Inc
2093 Philadelphia Pike #3280
Claymont, DE, 19703