Productive Subprocessors

Last Updated: May 25, 2018

To support delivery of our Services, Productive (or one of its Affiliates listed below) may engage and use data processors with access to certain Customer Data (each, a “Subprocessor“). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the Customer Terms of Service or superseding written agreement between Customer and Productive (the “Agreement“).

Third Parties

Productive currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support, email notifications, and analytics. Prior to engaging any third party Subprocessor, Productive performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Subprocessors

Productive may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

 

Entity Name

Subprocessing Activities

Entity Country

Amazon Web Services, Inc.

Cloud Service Provider

United States

Other Subprocessors

Productive may use the following Subprocessors to perform other Service functions:

 

Entity Name

Subprocessing Activities

Entity Country

Intercom, Inc.

Cloud-based Customer Support Services

United States

Mailgun Technologies, Inc.

Cloud-based Email Notification Services

United States

Mixpanel, Inc.

Cloud-based Analytics Services

United States

Hotjar, Ltd.

Cloud-based Analytics Services

Malta

Productive Affiliates

Not depending on the geographic location of a Customer or their Authorized Users, and the nature of the Services provided, Productive may also engage one or more of the following Affiliates as Subprocessors to deliver some or all of the Services provided to a Customer:

 

Entity Name

Entity Country

Infinum Inc

United States

Updates

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.